Five Tips for Your First Phone Call With an Insurance Adjuster

By Public Adjuster

Talking to an insurance adjuster can be intimidating, but it’s important to remember that they’re just people too. You would want to be as prepared as possible before speaking with an insurance adjuster to ensure you get the most out of the conversation. Here are a few tips to help you through your first phone call with an insurance adjuster.

1. Take Notes During and After the Phone Call

Be sure to take notes during your phone call with the insurance claims adjuster in Florida. This will help you remember what was discussed, and you can use these notes to follow up after the call. Some of the critical information you should try to document includes the date and time of the phone call, the name and contact information of the insurance adjuster, a summary of the conversation, and any next steps agreed upon.

Also, write down your thoughts and feelings after the call. This can be helpful to reflect on later and help you identify any areas where you may need to do more research or follow-up.

2. Be Professional and Courteous

Being professional and courteous when speaking with the insurance claims adjuster in Florida is essential. Remember, they hold a lot of power in the claims process, so you’ll want to make a good impression. This doesn’t mean you need to be overly friendly or obsequious, but you should avoid being confrontational or argumentative.

By remaining calm and professional, you’ll be more likely to get the information and assistance you need from the public insurance adjuster in Florida.

3. Be Prepared to Answer and Ask Questions

The insurance adjuster will likely have many questions for you about the accident, your injuries, and your damages. You must be prepared to answer these questions, as the adjuster will use this information to help determine the value of your claim.

It would be best if you also came prepared with questions of your own for the public insurance adjuster in Florida. This shows that you’re engaged in the claims process and actively pursuing your claim. Some questions you may want to ask to include how long the claims process will take, what kind of information the insurance company will need from you, and how much your claim is likely to be worth.

4. Don’t Discuss Your Injuries or Damages

The public adjuster in Florida will probably want to know about your injuries and damages, but you should avoid discussing these topics in too much detail. The more information you give the insurance adjuster, the easier it will be for them to lowball your claim. Instead, state that you’re injured and leave it at that. If the adjuster presses for more information, you can politely decline and say that you’ll provide more details in your written statement.

Similarly, you should avoid giving too much information about the accident. Details about what happened can be used against you later in the claims process, so it’s best to wait until you’ve spoken with an attorney before giving a detailed account of the accident.

Following these tips can help ensure that your first phone call with a public adjuster in Florida goes smoothly. Remember, the goal is to get the information and assistance you need while remaining calm and professional. Alpha Public Insurance Adjusters is a top-rated insurance adjusting company that can help you through the claims process. Contact Alpha Public Insurance Adjusters today to learn more about our services.